July 1st 2021
During the processing of personal data De Monsters works conform the requirements of the applicable data protection legislation, like the General Data Protection Regulation. This means we:
De Monsters is the party responsible for all data processing. In this Privacy policy, we will explain what kind of personal data we collect and for which purposes within our Smart Office Plan service. We recommend that you read it carefully. If you have any questions regarding the processing of personal data, you can find the contact details of De Monsters at the end of this Privacy policy.
To make use of our service requires you to register beforehand. You will have to provide some information about yourself and choose a password for the account that we will set up for you.
Within our portal, you can access a management environment where you can set, specify and change settings. We will keep track of your activities for proof.
Within our service, you can send surveys, add additional people, and use the Smart Office Plan tools. We will keep track of some of your activities for product improvements. We also need your information in order for the service to function properly.
For this purpose, we use your name, address details, phone number, invoice address, email address, payment details, birthdate, and IP address. We need this data because of our agreement with you. We store this information for sixty days after you closed your account, or longer when this is needed by Dutch law (in case of payment information). We will retain this data so that you don't have to re-enter it every time you visit our website, and in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.
Providing to Third Parties
We collaborate with other organisations that may receive your personal data.
To create the service, we work together with:
Via Smart Office Plan you can take out a paid subscription. We use your personal data to complete the payment.
For this purpose, we use your name and address details, email address, ip address and payment details. We need this data because of our agreement with you. We store this information until you cancel your subscription. Certain types of personal data will be retained for a longer period with regards to the legal tax retention.
Providing to Third Parties
We collaborate with other organisations that may receive your personal data.
To handle your subscription, we work together with:
We have a newsletter to inform those interested in news, tips and information about our products and services. Your email address is added to the list of subscribers, only with your permission.
For this purpose, we use your name and email address. We do this on the basis of your consent. We store this information until you cancel your subscription.
You may cancel your subscription to our newsletter at any time. Each newsletter contains a link to unsubscribe from our newsletter.
Providing to Third Parties
We collaborate with other organisations that may receive your personal data.
To handle your newsletter, we work together with:
You can use our contact form to ask questions or make any request.
For this purpose, we use your name, country, phone number and email address. We do this on the basis of your consent. We store this information until we are sure that you are satisfied with our response.
Other than the advertisements on the website, we can inform you about new products or services:
You can object at all times against this promotional communication. Every email contains a cancellation link. On social media, you can block us or use the cancellation option. You can also inform us through your account. Further, you can inform us through the portal.
Except for the parties necessary to deliver the above mentioned services, we do not under any circumstance provide your personal data to other companies or organisations, unless we are required to do so by law (for example, when the police demands access to personal data in case of a suspected crime).
We keep statistics on the use of our online service.
We make use of cookies. Cookies are small files in which we can store information, so that you do not have to fill in the information again. We can also use them to see whether you are visiting us again.
The first time you visit our service, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies.
You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that.
We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We don't allow Google to use information obtained by Analytics for other Google services, and we anonymize the IP-addresses.
We take security measures to reduce misuse of and unauthorized access to personal data. We take responsibility for the security of your personal data. We renew our security measures to ensure safe storage of personal data and keep track what might go wrong.
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.
You have the following rights:
If you exercise any of the rights mentioned above, we might ask to identify yourself with a valid ID, to confirm it is your personal data. If so, it is important that you hide your social security number and photo.
We will usually respond to your request within 30 days. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.
If you want to file a complaint about our use of personal data, please send an email with the details of your complaint to [email protected]. We will look into and respond to any complaints we receive.
If you think that we are not helping you in the right way, you have the right to file a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.
De Monsters
KNSM-Laan 137
1019LB Amsterdam
[email protected]
+31203311443